We use USPS shipping services. Depending on your shipping address and the USPS shipping service you select, the delivery time can range from 1 to 8 business days. Not all shipping methods are available for all shipping addresses and non-contiguous addresses take longer to arrive.

For international orders including the following countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Israel, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, Greece, Iceland, Ireland, Mexico, Philippines, and Romania you will be able to select from the following shipping options:

• USPS First Class International Mail: 3-8 weeks
• USPS Priority International: 6-10 days
• USPS Express International: 3-5 days

If you are not completely satisfied with a KOAPRO purchase or gift for any reason, a full refund to the original payment method is possible, provided that the items are in new or minimally used condition, and they are returned within 30 days from date of purchase. A proof of purchase is required for all returns and refunds.

Please review our return and refund policies. Products must be returned in new or minimally used condition. KOAPRO monitors return activity for abuse and reserves the right to limit returns or exchanges in all instances. All returns are subject to validation and approval at KOAPRO’s discretion. If a return is not approved by KOAPRO for any reason, the item may not be returned to you. To confirm your identity, we may request a driver's license or government-issued ID.

We do not provide replacements or refunds for orders or items reported as missing or damaged that we reasonably believe were successfully delivered to a parcel forwarding company.

TERMS & CONDITIONS

• Only products purchased on koapro.com may be returned.
• Shipping costs and gift wrapping are not eligible for refunds.
• Any products that are nearly empty, tampered with and filled with other substances are not refundable.
• Items that have been damaged or lost from personal usage, dropped, stolen, spilled, mishandled, etc are not refundable.

Aside from taking a minimum of 3-8 weeks for delivery, the shipment will be traceable until it enters your country, at which point it will be transferred to your local postal service for final delivery. Unfortunately, tracking will not be available once it has reached your country. You may also be asked to pick up your package at your local post office.

Additionally, this shipping method does not include insurance coverage for any loss occurring during transit. For enhanced security and peace of mind, you may opt to add insurance at an extra fee. For assistance with this or any other inquiries, please contact us at support@koapro.com. We strongly advise considering supplementary insurance or selecting a premium courier service like UPS, DHL, or FedEx to ensure a smoother delivery experience.

Fascia provides structure and support throughout your body. They hold your muscles together and provide a smooth surface for your muscles, joints, and organs to slide against each other without creating any friction or tears and instead, allow them to contract and stretch. Keeping your fascia healthy has many benefits - you'll move more easily, have a better range of motion, and experience less pain.

The simple definition of chi is life force or energy. The concept of chi originates from China and is a guiding principle in Chinese medicine; likewise, it is recognized throughout Asia and connected to spiritual observation such as Buddhism, Taoism, Hinduism, and other practices of enlightenment. Chi flows through all living beings and connects us energetically, physically, emotionally, and spiritually. When your chi is balanced, your mind, body, and spirit are in alignment. It is thought that chi must be able to flow freely in order to promote optimal health and wellness. 

Reflexology is the belief that putting pressure on certain areas of your feet can heal ailments elsewhere in your body. It stems from traditional Chinese medicine and encompasses the idea that energy, called ‘chi,’ flows through the body along particular pathways or meridians. When there’s a problem in the body, it can be connected to blockages of chi.

Myofascial release therapy targets the thin tissue that covers your muscles, bones, and organs. The pain in these tissues originates at trigger points that are hard to localize. Self-myofascial release therapy (SMFR) works by applying gentle, sustained pressure on areas of restrictions. The KOAPRO Massage Tools are great self-use myofascial release tools with their patented design that mimics a therapist’s hands, fingers, knuckles, and elbows. They are available in 3 sizes - each with unique features that allow you to release, decompress, and loosen tension and pain, wherever you need it.

SMFR research indicates that it can increase flexibility, and reduce muscle soreness, while improving athletic performance. It may lead to improved arterial function, vascular endothelial function, and parasympathetic nervous system activity - all of which can be useful in muscle recovery.

Trigger points are involuntary tight tender spots in a contracted muscle, often with decreased circulation, increased muscle contraction, spasms, and increased nerve sensitivity. This can sometimes cause sharp pain, constant aches, or referred pain felt in other parts of the body.

Trigger points develop from stress, repetitive or overuse of a muscle, trauma or accident, structural imbalance, or improper or lack of stretching before physical activity. Knots can develop when individual muscle fibers are over-stimulated, increasing blood flow and diminishing oxygen supply; the result can be your body transmitting pain signals. To treat trigger points, apply sustained pressure for about 10-30 seconds to release the muscle spasm and relax the muscle. This increases blood flow to the muscle, normalizing it and bringing it back to a healthy state. This procedure is one of the most powerful yet simple ways to treat muscle pain and discomfort.

All exercise, especially high-intensity training, stresses the body. When you push through fatigue or soreness, you’re causing microscopic damage to the muscle cells. An intense, short-term stressor, followed by the appropriate recovery method, is healthy and very beneficial for your body’s systems and functions. However, repeated stressors without adequate recovery can throw your body out of balance and lead to pain, injury, and illness. It’s important to allow time for recovery, to allow your body to repair and rebuild.  
When more stress and demand are placed on your body’s tissues - including your myofascial tissues, heart, lungs, and bones - they learn to adapt, recover, and get stronger. This allows you to work towards more strength, muscle definition, gains, and a healthier mind and body. One of the most effective ways to reduce muscle soreness and achieve better performance, definition, and gains is to release tension with myofascial massage therapy.

The KOAPRO Fascia Massage Tools are specifically designed to mimic the hands, elbows, and techniques of a skilled massage therapist. By massaging the skin, you're addressing the layers of myofascial tissue beneath the skin and helping to relax, smooth, and detangle fascial adhesions. It can also help "break up" scar tissue and create more space between the layers of tissue so they can hydrate and glide effortlessly, allowing you to have more range of motion, better performance, and less pain and restriction.

Absolutely! You can use any KOAPRO tool anywhere.

The KOAPRO tools can be utilized without oil over form-fitting clothing, but we do recommend that you use KOAPRO massage oil to help with the gliding action of the devices and provide a more friction-free experience.

We generally recommend that KOAPRO products not be utilized on pregnant women, children, or the elderly. Definitely do not use it on a pregnant belly. As always, consult your physician before using KOAPRO if you are pregnant or think you may become pregnant.

For best results, use the KOAPRO Massage Tools on a consistent basis all over your body, and especially on areas where you carry extra tension.

We recommend treating yourself to a KOAPRO Massage at least 3-5 times a week. Similar to an intense workout, if the areas you massaged feel sore (like post-workout sore) the next day, wait until they’re no longer sore to use the KOAPRO Massager on those areas.

The KOAPRO Face Cleansing & Massaging Device can be used daily.

While it’s not required, it’s definitely more comfortable and effective to warm up before a KOAPRO massage.

Always ease into and allow your body to accept the massage. You should never go deeper or harder than what you feel comfortable with.

You're in full control, and you can decide when light strokes, or deeper strokes and trigger point release are best for each area.

A foam roller and rolling devices can help smooth and relax the soft tissues. However, they don't "untangle" or create space between the deeper layers of connective tissue.

If you've used a foam roller, you'll be pleasantly surprised with how different and more effective the KOAPRO Massage Tools are. They're also more versatile and are designed to easily reach every area of your body.

Before we designed the KOAPRO Massage Tools, we looked for other tools on the market to give us the relief we craved. All the tools we found were made with cheap, toxic materials, didn't work as well as they advertised, broke easily, scratched/pinched/snagged, or simply didn't address the myofascial system. THe KOAPRPO Massage Tools are all patented and made with durable, high quality components and materials

Cellulite is caused by unhealthy connective tissue, or "fascia," that clumps together and traps your fat layers into adhesions and causes a dimpled appearance. Smoothing out the layers of fascia with the KOAPRO Fascia Massage Tools can help restore healthy fascia, decompress tight, dehydrated tissues, and release adhesions and tension. This can result in a smoother, more sculpted physique when combined with quality nutrition, exercise, and sleep.

While myofascial massage is considered safe in most situations, we always recommend you check with your healthcare professional; especially if you’re at risk for blood clots or taking blood thinners.

If you have a pre-existing medical issue, ask your healthcare provider if myofascial massage is right for your condition.

The KOAPRO Massage Tools' versatile pressure points are made with German polymers. Our plastic formulation is proprietary and DO NOT contain the following as raw materials: Benzotriazol, Bisphenol A (BPA), Bisphenol S (BPS), Dimethyl fumarate, Latex, Octabromodiphenyl ethers, Pentabromodiphenyl ethers, or Polybrominated diphenyl ethers (PBDE)

KOAPRO Original, Large, & Gua Sha Tools

• After each use, clean with mild soap and rinse with water. 
• Allow to air dry or pat with a clean towel. 
• You may also put them into the top rack of the dishwasher.
• Store in a cool, dry place out of reach by children or pets when not in use.
• DO NOT use abrasive or chemical cleaners.
• You may use rubbing alcohol to disinfect surfaces.

KOAPRO Face Cleansing & Massage Device

• Hand wash thoroughly with soap and warm water. 
• Allow to air dry or pat dry with a lint-free cloth.

When applying pressure to trigger points, the toxins break down and release, which allows blood flow and oxygen to flow into that space. This may cause some temporary soreness and bruising to occur afterwards. This is completely normal, and also a sign that you’re healing.

The bruising should not be severe or painful. Bruising, temporary muscle soreness, and swelling may result and should resolve within a few days. Apply gentle pressure to minimize side effects.You’re in complete control of the pressure you use, and the duration you spend massaging yourself.

Please feel free to use any recovery methods you feel the need for, including ice packs, cold showers or other cold therapy, muscle relaxers, topical arnica, as well as quality nutrition and sleep.

You may also lightly massage around the area to encourage circulation and help your body move out the toxins. Some light cardio the day after can also work wonders and assist your body with the detox process.

Make sure to drink extra water and stay hydrated and healthy!

Common and normal side effects from using the KOAPRO Massage Tools can include: bruising, temporary muscle soreness, and swelling may result and should resolve within a few days. Apply gentle pressure to minimize side effects.

Do not use on these areas or with these conditions:

• On or over a pregnant belly, scars, open skin lesions, scratches, lymph nodes, or carotid arteries.
• If you have any history of blood clots, deep vein thrombosis, pulmonary embolism, congestive heart failure, any blood conditions, use of blood thinners, during acute infections, or while receiving cancer treatments.
• After surgery, unless approved by a physician.
• This is not an all-inclusive list. When in doubt, please consult with your healthcare professional.

Please abide by the following warnings:

• For external use only.
• Do not use this tool on children, pregnant women, or the elderly. This product is not a toy, and not intended for use by or on children. If not used properly, it may cause harm.
• Never remove the handles or disassemble the KOAPRO Massage Tool.
• KOAPRO wholly disclaims responsibility for any adverse effects and consequences resulting directly or indirectly from the use or misuse

Gua Sha is an ancient, Eastern Asian manual therapy that is used for healing and wellness. This method uses a tool to gently scrape the skin while improving circulation and detoxification. Some benefits of gua sha include improved blood flow to lessen toxins, reduction in inflammation and pain, and improved skin health, healing, and wellness.

The KOAPRO Gua Sha Tool, when used on the face or body, helps to relieve muscle tension, boost blood circulation, promote lymphatic drainage, and help with facial edema and perimenopausal symptoms. It also enhances the delivery of fresh oxygen and nutrients to various tissues throughout the body, which means a healthier glow for the skin.

Gua Sha stimulates total body circulation, which brings nutrients to the skin, purifies and cleanses the body, and regenerates you inside and out. It can also help reduce tension, pain, inflammation, and scar tissue while boosting your immune system, range of motion, and collagen production. Some studies show that it even helps improve sleep quality.

Facial Gua Sha is a face massage technique that helps relieve tension in the facial muscles and tissues, boost circulation, and promote lymphatic drainage, as well as collagen and elastin production. This helps decrease puffiness, sinus pressure, dark circles, blemishes, and fine lines while lifting, brightening, and contouring your face.

Gua Sha has been used since ancient times as a medicinal therapy, and has more recently been popularized for beauty treatments.

• Always start with freshly cleansed skin and a Gua Sha tool.
• You can choose to apply some oil or serum to help the tool easily glide on your skin.

We recommend at least once a week, or up to once daily per area.

Whenever it works best for you. 

You can Gua Sha in the morning to brighten your eyes and reduce puffiness, or at night to relax and revitalize your facial muscles and help you get quality sleep. You can also take a quick facial massage break any time during the day, or while lounging at home watching your favorite shows.

A consistent Gua Sha routine can help contour and lift your face in combination with quality nutrition, hydration, and exercise. It’s not a quick fix; it’s a regimen that can continue producing benefits over time.

Both methods are awesome, but Gua Sha is most effective.

Similar to rolling devices, Gua Sha strokes apply light pressure to the skin and facial tissues to boost circulation and cellular rejuvenation. Unlike jade rolling, Gua Sha strokes create a light stretch of skin and facial tissues, resulting in more effective, noticeable myofascial release and decompression.

The most common mistake while using Gua Sha techniques is applying too much, vigorous pressure. Your facial tissues are delicate; easy does it!

Be sure to also stay extra hydrated to assist your body in moving out toxins and excess fluids.

If you have a pre-existing medical condition or blood coagulation issues, ask your healthcare provider before using any therapy that stimulates blood flow.

Gua Sha is considered safe for most skin types. Gua Sha is not recommended for those with open wounds, infections, sunburns, rashes, or circulatory issues.